BCBSM Online Visits 12.20.003

Experience the convenience of accessing U.S. board certified doctors or licensed therapists from the comfort of your own home with our online health care service, designed exclusively for Blue Cross Blue Shield of Michigan and Blue Care Network members.

Our user-friendly Blue Cross® Online VisitsSM app allows you to easily connect with medical professionals wherever you are – whether you're at home, in the office, or even traveling.

Online Health Care Options

Medical services

• Our team of highly qualified online doctors are available 24/7 to assist with minor symptoms such as sore throats and stuffy noses.
• If a prescription is needed, our doctors can conveniently send it directly to your nearest pharmacy. They can also provide visit notes to your primary care physician upon request.
• Rest assured, all of our telemedicine doctors are U.S. board certified.

Therapy services

• Appointment-based sessions are available with our doctoral-level psychologists or master’s-level therapists.
• Your therapy options include clinical social workers, marriage and family therapists, and professional counselors – all trained in prevention and treatment techniques tailored for telemedicine.

Psychiatry services

• For those seeking mental health support, our online psychiatrists are also U.S. board certified.
• These professionals can address various behavioral health conditions through scheduled appointments.
• If necessary, our psychiatrists can prescribe medications and work closely with you to manage them effectively.

As a member of Blue Cross Blue Shield of Michigan or Blue Care Network, you have the convenience of accessing online health care services right at your fingertips.

Blue Cross Online Visits is powered by American Well®, an independent company that provides online visits exclusively for Blue Cross Blue Shield of Michigan and Blue Care Network members.

© 1996-2017 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association, offering health insurance coverage in Michigan.

Please note that telehealth services are not suitable for emergencies. In a medical emergency, please call 911.

If you use Apple Health, you have the option to share your health information with the provider during your virtual video visit. This includes heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.